Swiss Skin CareAug 305 min read10 Steps to Handle Client Complaints MindfullyClient complaints can really knock you off your mark. The way in which you respond is paramount.
Swiss Skin CareAug 233 min readBest Practices for Handling Upset Clientshow to ensure your spa is a safe environment where all are respected and courteous to each other.
Swiss Skin CareAug 93 min read10 Tips For Estheticians to Elevate Their Client Experience tips to help you enhance your client experience and achieve greater success.
Swiss Skin CareAug 26 min read7 Phrases That Can Unintentionally Undermine Your CredibilityIn the world of esthetics, effective and client-centered communication is the cornerstone of building trust and credibility with your client
Swiss Skin CareJul 264 min read6 Damaging Summer Skin MistakesSummer is the season of skin damage. Estheticians need to help clients be aware and remedy these.
Swiss Skin CareJun 64 min readConfidence Hacks to Be Your Best Self in the Treatment RoomThis week's post reminds us to take care of and empower ourselves in order to show up as the best we can be for our clients.